hyperlink field in ms access 2007

Don't really undertand what you mean by  'right click mouse then chose the file '.

For a hyperlink field the main right-click mouse options are 'Open hyperlink' and 'Edit hyperlink'.  This is the same as Access 2003 , 2007 and 2010

Sorry, may be this will be more clear
In my case nothing happen . the drop down list does not appear at all in 2007 and 2010 to chose 'Open hyperlink' Or 'Edit hyperlink'..
And not in my device only, but in all customers I give them the application and they have even 2007 or 2010

Are they using the full version of Access or the runtime only version?

Have you disabled all standard menus in the Access options for the current database?

Yes  they using the full version of Access .
actually i don't know what is "standard menus in the Access options"
would you raise a picture of the place where to disable them. please

You don't want to disable them. I was asking whether you already had done that.

Are you sure the apps are being placed ina trusted folder for A2010?  Is there any code in the app- if so is that running OK?

yes i do place them in a trusted folder for A2010, and all of the functionality of the application is doing good. except the hiberlink one !

thanks for trying to help