symantec backupexec remote agent removal

Posted on 2011-05-08
Last Modified: 2012-05-11
Hello Experts

i have an issue, that i can't remove Symantec backupexec remote agent.
i had a domain with one dc that i reinstall from scratch, and after i installed the Symantec backupexec (the same v.12), i tried to resume connection with the pc that the agent is installed on.
but i just keep getting this error when i try to uninstall the agent,
the error is attached.
the server is windows server 2008 R2 and the pc is win 7 pro.

what can i do to force remove the agent and install a new one that can be connected with the new server ?
Question by:IT_Group1

    Author Comment

    sorry i forgat to put the attachment
    here it is
    LVL 30

    Expert Comment

    You can use the trial version of youruninstaller to remove the product.

    It will go through three stages ..makes sure you complete them. Restart the computer after uninstall


    LVL 1

    Expert Comment

    logon to local computer using administrator rights and try to uninstall Symantec backupexec remote agent.

    LVL 1

    Accepted Solution

    Download revo uninstaller.  It us a free utility that will not only remove the agent, but also remove it from the registry.  Reboot the affected pc and you Gould be clear to do a re-install.



    Author Closing Comment

    Many thx

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