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Reading weight from a USB-attached Fairbanks SCP-R9000 Scale

As part of our solution, we have written a USB HID BHO component that reads weight from a Toledo PS60 scale in C#.

Now we are trying to do the same for a Fairbanks Ultegra SCP-R9000 Scale.  However, no matter what weight we place on the scale, we continuously receive the following byte sequence from the scale.

003 004 012 254 006 000

Any idea what to do to correct the problem and be able to read the correct weight from the scale?
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Niversoft
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From http://www.fairbanks.com/Manuals/50522.pdf, pp 13-15

Data is transmitted on DEMAND from the host device. Transmission to the host will occur when the host transmits a carriage return (HEX 0D) to the scale.

Did you transmit the CR?

If so, can you please post the relevant portion of your code (just the part that actually sends something to the scale and receives the answer?
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Troubleshooting solved the issue.