mail / envelope button

Posted on 2011-05-08
Medium Priority
Last Modified: 2012-05-11
Hi all,

We have a grandstream GXP 2020.

we have recently moved over from our asterisk box to an on-line provider.

is there anyway we can link up the mail/envelope/check for voice messages button to our new provider?
Question by:Cheryl Lander
LVL 11

Accepted Solution

jfaubiontx earned 2000 total points
ID: 35720985
This will depend on if your provider allows it. If your hosted provider allows a feature code to check voice mail, you typically only need to enter this feature code in the phone config. Log into the phone and under the account look for Voice Mail User ID. Enter the access code here. Some providers also allow you to dial your own number and when they see a call from your number to your number they route to voice mail. If yours allows this enter your phone number in this field.

Author Comment

by:Cheryl Lander
ID: 35725010
works perfect. Just needed to put in the number I dial under Voice Mail UserID:

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