mail / envelope button

Hi all,

We have a grandstream GXP 2020.

we have recently moved over from our asterisk box to an on-line provider.

is there anyway we can link up the mail/envelope/check for voice messages button to our new provider?
Cheryl LanderAsked:
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jfaubiontxConnect With a Mentor Commented:
This will depend on if your provider allows it. If your hosted provider allows a feature code to check voice mail, you typically only need to enter this feature code in the phone config. Log into the phone and under the account look for Voice Mail User ID. Enter the access code here. Some providers also allow you to dial your own number and when they see a call from your number to your number they route to voice mail. If yours allows this enter your phone number in this field.
Cheryl LanderAuthor Commented:
works perfect. Just needed to put in the number I dial under Voice Mail UserID:
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