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SureshkumaarFlag for India

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Server Hardware

Hi

We are monitoring our HP servers through HP SIM ( system insight manager), in that we are getting one warning messgae on system critical temperature where it shows 207 degree as system temperature. Please help on fixing the bug in SIM, since practically 207 degree is not at all possible because the server is kept in data center.

Regards,
Sureshkumar
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itubaf
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if you are using HPDL380G5 or above or any prolient server, you can also try HP Proliant Intergrated Management tool.
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Member_2_231077

207 degrees farenheit is possible for an internal component (if it's failing or got some label blocking airflow over it), here's part of a report from a DL380 G6 (From Smartstart - diagnostics - insight diagnostics - inspect) Look at the thresholds, I/O zone is allowed to go past boilimg point.

NOTE this is my working server, not Sureshkumaar's one.

...
Temperature Device 1 Ambient
Temperature 12 Deg.C
Temperature Valid Yes
Threshold 41 Deg.C
Temperature Device 2 CPU#1
Temperature 40 Deg.C
Temperature Valid Yes
Threshold 82 Deg.C
Temperature Device 3 CPU#2
Temperature 40 Deg.C
Temperature Valid Yes
Threshold 82 Deg.C
Temperature Device 4 Memory Board
Temperature 25 Deg.C
Temperature Valid Yes
Threshold 87 Deg.C
Temperature Device 5 Memory Board
Temperature 25 Deg.C
Temperature Valid Yes
Threshold 87 Deg.C
Temperature Device 6 Memory Board
Temperature 25 Deg.C
Temperature Valid Yes
Threshold 87 Deg.C
Temperature Device 7 Memory Board
Temperature 24 Deg.C
Temperature Valid Yes
Threshold 87 Deg.C
Temperature Device 8 Power Supply Bay
Temperature 23 Deg.C
Temperature Valid Yes
Threshold 90 Deg.C
Temperature Device 9 Power Supply Bay
Temperature 20 Deg.C
Temperature Valid Yes
Threshold 65 Deg.C
Temperature Device 10 I/O Zone
Temperature 27 Deg.C
Temperature Valid Yes
Threshold 90 Deg.C
Temperature Device 11 I/O Zone
Temperature 21 Deg.C
Temperature Valid Yes
Threshold 70 Deg.C
Temperature Device 12 I/O Zone
Temperature 31 Deg.C
Temperature Valid Yes
Threshold 90 Deg.C
Temperature Device 13 Processor Zone
Temperature 19 Deg.C
Temperature Valid Yes
Threshold 70 Deg.C
Temperature Device 14 Processor Zone
Temperature 23 Deg.C
Temperature Valid Yes
Threshold 70 Deg.C
Temperature Device 15 Processor Zone
Temperature 24 Deg.C
Temperature Valid Yes
Threshold 80 Deg.C
Temperature Device 16 Processor Zone
Temperature 23 Deg.C
Temperature Valid Yes
Threshold 80 Deg.C
Temperature Device 17 I/O Zone
Temperature 27 Deg.C
Temperature Valid Yes
Threshold 77 Deg.C
Temperature Device 18 Memory Board
Temperature 21 Deg.C
Temperature Valid Yes
Threshold 70 Deg.C
Temperature Device 19 Memory Board
Temperature 18 Deg.C
Temperature Valid Yes
Threshold 70 Deg.C
Temperature Device 20 Memory Board
Temperature 19 Deg.C
Temperature Valid Yes
Threshold 70 Deg.C
Temperature Device 21 System Board
Temperature 8 Deg.C
Temperature Valid Yes
Threshold 60 Deg.C
Temperature Device 22 I/O Zone
Temperature 58 Deg.C
Temperature Valid Yes
Threshold 110 Deg.C

So you need to know what component/sensor it's talking about, it's not valid to say that because it's in a datacentre the internal temperature can't go that high. You can also see that the sensors aren't accurate over the whole range, my system board can't have been colder than the inlet temperature but the sensor says it was.