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Outlook 2003 running on Windows XP Professional crashes randomly. When restarted the Reading pane has disappeared.

Posted on 2011-05-09
Medium Priority
Last Modified: 2012-05-11
Outlook 2003 running on Windows XP Professional crashes randomly. When restarted the Reading pane has disappeared. Solutions please.
Question by:actionco
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Accepted Solution

CWCertus1 earned 1500 total points
ID: 35718617
To get the views back, close outlook, open the run box and type Outlook /cleanviews

Expert Comment

ID: 35718622
The crash could be anything, but make sure you are on latest updates/service pack. Then start by disabling add-ins if crash still happens.

Author Comment

ID: 35753838
Thanks for your help. The users are running in Safe Mode now and it works ok but we still do not know why it crashes. We are going to add the disabled add-ins back in one by one until we find the culprit. All service packs are up to date.

Author Closing Comment

ID: 35753858
It is a good tip but not the answer in this case. Thanks

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