Outlook 2003 running on Windows XP Professional crashes randomly. When restarted the Reading pane has disappeared.

Outlook 2003 running on Windows XP Professional crashes randomly. When restarted the Reading pane has disappeared. Solutions please.
actioncoAsked:
Who is Participating?
 
CWCertus1Connect With a Mentor Commented:
To get the views back, close outlook, open the run box and type Outlook /cleanviews
0
 
CWCertus1Commented:
The crash could be anything, but make sure you are on latest updates/service pack. Then start by disabling add-ins if crash still happens.
0
 
actioncoAuthor Commented:
Thanks for your help. The users are running in Safe Mode now and it works ok but we still do not know why it crashes. We are going to add the disabled add-ins back in one by one until we find the culprit. All service packs are up to date.
0
 
actioncoAuthor Commented:
It is a good tip but not the answer in this case. Thanks
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.