Outlook 2003 running on Windows XP Professional crashes randomly. When restarted the Reading pane has disappeared.

Posted on 2011-05-09
Last Modified: 2012-05-11
Outlook 2003 running on Windows XP Professional crashes randomly. When restarted the Reading pane has disappeared. Solutions please.
Question by:actionco
    LVL 5

    Accepted Solution

    To get the views back, close outlook, open the run box and type Outlook /cleanviews
    LVL 5

    Expert Comment

    The crash could be anything, but make sure you are on latest updates/service pack. Then start by disabling add-ins if crash still happens.

    Author Comment

    Thanks for your help. The users are running in Safe Mode now and it works ok but we still do not know why it crashes. We are going to add the disabled add-ins back in one by one until we find the culprit. All service packs are up to date.

    Author Closing Comment

    It is a good tip but not the answer in this case. Thanks

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