How do I prevent babylon appearing in the task bar?

Posted on 2011-05-09
Medium Priority
Last Modified: 2012-05-11
Babylon has suddenly, without any help from me, become the task bar default insted of google.com.
I deleted it from prgorams.  I restored Google as my home page.
But this Babylon keeps coming up in the task bar.
How do I get rid of it for good?
Question by:digisel
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LVL 47

Expert Comment

ID: 35718978
If it's one of the IE addons, you can try disabling it.
Or disabling the startup entry from msconfig > startup tab.
If it comes up in the taskbar, which means the program is still installed, use Revouninstaller
LVL 47

Expert Comment

ID: 35718991
Or try running some scans and see if it takes care of it.
Malwarebytes http://www.malwarebytes.org/mbam-download.php

If the program was installed in the last 30 days then the corresponding files should show up in the CF log which we can removed using a script.
LVL 18

Assisted Solution

liddler earned 400 total points
ID: 35718993
In Regedit, look in the the two keys below and delete any reference to Babylon


You may also want to run ann anti-spyware program, such as spybot (www.safer-networking.org)
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Author Comment

ID: 35721501
I have treid Malaware - no change
I have tried spy bot which discovered 94 Babylon infectiobns.  I was able to remove all but 19 and these are still the problem for the taskbar.
Spybot keeps asking me to elevate the service to run it as Administyrator.
I am the Administrator on my laptop and I have tried running it as the Administrator without solving the problem.
Any thoughts please as Spybot seems the way to go.#
LVL 18

Expert Comment

ID: 35721843

Maybe you aren't the administrator...... maybe Babylon has done something to your account

Another option is to boot into safe mode and run spybot there
LVL 47

Expert Comment

ID: 35727720
ReveUninstaller didn't find it to unistall and MalwareBytes also didn't?

Use ComboFix, if it doesn't find it in its first run, we can remove it using a script if it shows up in the log.

Author Comment

ID: 35735655
I have now run the following programs and http://search.babylon.com still appears in my broswer taskbar and there is an icon on the right hand side.

1.   Combofix (AVP)
2    RegZooka
3.  RevoUninstall.
4.  Spybot

Where do we go from here?   This is a real challenge
LVL 47

Expert Comment

ID: 35736447
Can we look at the ComboFix log, please post/attach it here.

Try running OTL, it's a diagnostic tool so wil generate a logfile, it will not delete anything on its first run.

1. Download OTL, save to Desktop or other convenient location.
2. OTL does not need to be installed, simply click the OTL icon to run
3. Click the Quick Scan Button.
4. A log will open in notepad, and OTL.txt will be saved to the same location as OTL.exe (i.e.: desktop)
5. Post/attach the log here.

Author Comment

ID: 35736685

Thanks.  I have attached the file you requested.
LVL 47

Accepted Solution

rpggamergirl earned 1600 total points
ID: 35737155
You didn't find the ComboFix log? Thanks for the OTL log...
If this script doesn't fix it, try disabling all Firefox addons.


Under the Custom Scans/Fixes box at the bottom, paste in the following(all text between the lines).


FF - prefs.js..browser.startup.homepage: "http://search.babylon.com/?babsrc=HP_ss&mntrId=2ca6b228000000000000701a0460949e&tlver="
FF - prefs.js..extensions.enabledItems: webrank-toolbar@probcomp.com:4.0
FF - prefs.js..extensions.enabledItems: {AB2CE124-6272-4b12-94A9-7303C7397BD1}:
FF - prefs.js..extensions.enabledItems: toolbar@ask.com:
FF - prefs.js..extensions.enabledItems: searchtoolbar@zugo.com:1.2
[2011/05/09 06:04:11 | 000,002,423 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml
O2 - BHO: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - Reg Error: Value error. File not found



•Then click the Run Fix button at the top
•Let the program run unhindered, reboot the PC when it is done
Let us know if it fixes it.

Author Comment

ID: 35740063
Hi  rpggamergirl:
Thanks for all you have done.   Thescript that you supplied has finally solved the problem of Babylon.

Unfortunately itseems to have created another problem in Firefox because I cannot pull up my email pages in firefox, only IE which I hate.

I do not know whether this has happened because the script altered some other settings enabling me to access my email provider.

I do not know whether you have any thoughts on this.
LVL 47

Expert Comment

ID: 35744122
You mean your webmail notifier? you can just add it again and if babylon plugin is included with that just opt out if possible.

Author Closing Comment

ID: 35748609
Thank you for all your time and trouble.
It is now fixed and I learned a lot.   I just hope that I do not have to apply my knowledge to another similar problem
LVL 47

Expert Comment

ID: 35752018
Glad to know you fixed it, well done.

Thanks for using Experts-Exchange!

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