I often get a call from a client where I assume they have gone onto the wrong website and picked up an infection - the legimate sounding pop ups that tell you the computer is badly infected and you need to download their software.
I have always used Combofix to resolve this and up to now, it has never let me down. It takes longer than some, up to 30 minutes, but it works.
As I mentioned, I believe this has been a result of going onto an infected website, although I doubt they would admit to opening a dodgy email attachment.
Am I corrected in believing they have become infected this way? Are there any good solutions to avoiding these infections, warning if the website is infected, that don't cost the earth?
Thanks for any ideas.