SBS server 2008 guide "Connect to the internet" fails.

Posted on 2011-05-09
Last Modified: 2012-05-11

I have taken over a SBS 2008 server installation which has been configured manually and not with the guides.
I came across some issues with mobile sync and tried to run the connect to the internet guide which fails.
There are no issues in the event log efter runing the guide, but the IP address is set to and not which i enter in the guide.

When running the fix my network guide i fixed all issues except for an exchange smtp connector issue.
I have deleted and recreated both send and recieve connectors in exchange 2008 following a technet guide.

However, after all these steps, i'm still not able to run the connect to the internet guide.

Does anyone have an idea how to fix this?
Question by:cboxdk

    Author Comment

    LVL 35

    Accepted Solution

    Is there any reason why you cannot change the IP address of the NIC (manually)? (Some unix server, printer you don't own, etc)

    The basic problem is with the IP range.  The SBS Wizards are only designed to work well address scheme's of 192.168.X.X
    The first X represents the numbers 0-9
    The second X represents 0-254

    Change the IP address of the NIC (remember to change DNS to the same IP)
    Personally I like .4.X  or .5.X as then you don't have issues with home routers if people are going to VPN

    Then run the fix my network wizard
    Then reboot
    Then re-run the Connect to the Internet Wizard
    Then re-run the Setup My Internet Address wizard

    Author Comment


    I can change the IP address with no issues on the nic. I have never had any issues with a 192.168.X.X range of any kind, and we do make quite a few SBS installations.
    I will try to run the guide with a IP range with the scope you specify though.

    I have tried to change the IP to another static address with the same result. I even tried to enable DHCP on the router and put the server into DHCP. This also with the same result.
    LVL 35

    Expert Comment

    by:Cris Hanna
    I'd almost lean towards NIC issues if that's the case...have you tried updated drivers
    I'd also download and run the SBS BPA and fix EVERYTHING it finds

    Author Comment


    The BPA did not return any error.
    I must try with the IP scope. I just checked my SBS 2008 books and i can't see any reference to this.Are you shure about it?

    LVL 35

    Expert Comment

    by:Cris Hanna
    There is nothing that physically prevents you from using any PRIVATE CLASS C IP Range...including the 10.X.X.X

    However as a Microsoft SBS MVP, we have regular calls and sessions with the product team and they have indicated that wizards were built to only look at the ranges I mentioned

    LVL 74

    Expert Comment

    by:Glen Knight
    This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

    Featured Post

    How to run any project with ease

    Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
    - Combine task lists, docs, spreadsheets, and chat in one
    - View and edit from mobile/offline
    - Cut down on emails

    Join & Write a Comment

    Suggested Solutions

    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Small Business Server 2011. NOTE: This guide has been written using the preview version of SBS2011 therefore some of the screens may …
    If you are a user of the discontinued Microsoft Office Accounting 2008 (MSOA) and have to move to a new computer running Windows 8, you will be unhappy to discover that it won't install.  In particular, Microsoft SQL Server 2005 Express Edition (SSE…
    Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
    how to add IIS SMTP to handle application/Scanner relays into office 365.

    745 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now