Installation Error

Don't you have an setup.exe file if you browse the location where the installation files are?  The above is not an error message, the msi requires somes switches for it to install.

you are local administrator?

The screenshot is the MSI installer option guide, it isn't the error...

Yes I am in local admin group. I ran setup.exe and got the popup.

If I run setup.exe simply getting this popup.

Is there an MSI file present?

yes, If I run that file I am getting popup to install through setup.exe

Do you have another user account...if possible try to install the software from another user accountj.


Ded9

Also can try this

http://www.dougknox.com/xp/fileassoc/xp_exe_fix.zip

Run this fix...restart the computer and then try the setup.exe file.



Ded9

Do try it first with another account with admin priviliages.  If that fails run the following from a command prompt

msiexec /i [msi-file-name.msi]

Tried both the steps no luck, getting same popup

msiexec /i [msi-file-name.msi]
http://www.dougknox.com/xp/fileassoc/xp_exe_fix.zip

Down load the latest blackberry software from www.blackberry.com

Go to add remove and uninstall windows installer 4.5 ....Restart the computer and then install windows installer 4.5 ...Restart the computer and then install blackberry software.


Try it.


Ded9

downloaded new version and uninstalled and reinstall 4.5 no luck :(

copy all the contents of backberry to a folder in your C: drive

Lets says temp folder..after u copy the files...open elevated cmd...then go to the folder via cmd....it should look like this  C:\temp>  type the commands below

ren setup.exe 1.txt

hit enter key on your keyboard

type dir to make sure its 1.txt

Now type ren 1.txt  set.exe

hit enter key on your keyboard

Now type set.exe in cmd and hit enter

complete the install

Ded9

Try to extract setup.msi that comes from blackberry.com and then run the exe from within if you are part of a domain ensure that you have no group policy that are explicitly blocking your installation or executable.

ded9, no luck adn 1.txt not created. Also I am in local admin group. same thing happening keep on getting popup.

Login locally and then run this command from elevated prompt

secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose


Then try to install blackberry software.


Ded9

C:\Documents and Settings\adcd>secedit /configure /cfg %windir%\inf
\defltbase.inf /db defltbase.sdb /verbose

The system cannot find the file specified.

Task is completed with error.
See log %windir%\security\logs\scesrv.log for detail info.

Details in scesrv.log


-------------------------------------------
Tuesday, May 10, 2011 2:26:01 PM
Warning 2: The system cannot find the file specified.
       Error opening C:\WINDOWS\inf\defltbase.inf.
----Configuration engine was initialized with one or more errors.----


----Un-initialize configuration engine...

Login locally and then run subinacl..dont login to u r domain....seems like u have less permission to windows folder.

Run subinacl


http://blogs.msdn.com/b/astebner/archive/2006/09/04/739820.aspx



Ded9

same issue when I try local account, getting popup

Did u run subinacl in local account.


Ded9

Its a file association for .msi that is hosed. The popup is the same as you get running "msiexec /?" From a run dialog.

Try this... Start/run/

msiexec /regserver

Then retest...

And if that doesn't work, try this one....

No luck John same popup I am getting.

Did u run subinacl


Ded9

MSI File Association Fix (Restore default associations for MSI files)
http://www.dougknox.com/xp/fileassoc/msi_assoc.zip

Didnt post the link previously...

Try creating a new local user and give that user local admin rights to the system then try installing the installation again from the new login. Would be a good idea to reboot the machine after you create the new user account. That way there you are running with a fresh clean windows and no other ntuser.dat file would be in use.

C:\Documents and Settings\test>subinacl
'subinacl' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\test>Run subinacl
'Run' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\test>
C:\Documents and Settings\test>
C:\Documents and Settings\test>msiexec /regserver

C:\Documents and Settings\test>
C:\Documents and Settings\test>
C:\Documents and Settings\test>msiexec /regserver

C:\Documents and Settings\test>secedit /configure /cfg %windir%\inf\defltbase.in
f /db defltbase.sdb /verbose

The system cannot find the file specified.

Task is completed with error.
See log %windir%\security\logs\scesrv.log for detail info.

C:\Documents and Settings\test>

After installing subinacl ..u need to run the script ...typing subinacl in dos prompt will not work.

Download this file
http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog|_Tools/reset.cmd.txt

Remove the .txt from the end after you download the file...the batch file should look like reset.cmd.



Ded9

Also make sure subinacl is installed before running the script

http://www.microsoft.com/downloads/en/details.aspx?FamilyId=E8BA3E56-D8FE-4A91-93CF-ED6985E3927B&displaylang=en


Ded9

Installed subinacl

Tried

ded9:After installing subinacl ..u need to run the script ...typing subinacl in dos prompt will not work.

Download this file
http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog|_Tools/reset.cmd.txt

Remove the .txt from the end after you download the file...the batch file should look like reset.cmd.


again same error

partially helped