BlackBerry Enterprise Server Console Addresses

Posted on 2011-05-09
Last Modified: 2012-05-11
I have installed the BES and I am able to log in to all "BlackBerry Enterprise Server Console Addresses".

Now what I am having difficulties with is to figure out how to use "BlackBerry Administration Service address" and "BlackBerry Web Desktop Manager address".

Can someone give me a set by step instructions on how to add a Blackberry, and to do all of the set up?
Question by:HZarif
    LVL 14

    Expert Comment

    you must use the administration service to add a device.
    you can then add a user from your directory and generate a password and activation mail.
    after that you take the blackberry device-->options-->enterprise activation-->add all the info+the activation password you specified in your besserver
    LVL 11

    Expert Comment

    1. Log into the Administration Service using the account you specified during installation.
    2. From the left-hand side, expand the User section and choose Create User.
    3. Enter the user's full name (i.e. John Smith) and their primary email address, click Search.
    4. Choose any groups you want the user to be in, and click "Create user with activation password"
    5. Choose a password, I like to use something simple, and click Create.

    Now on the BlackBerry device itself, this procedure will vary. Depending on the model and OS version you have, the Enterprise Activation option may be in the regular Options, or may be in Advanced Options. There is also usually an Email Setup icon that you can click, no matter which method though you will need to enter the users primary email address and the password you created for them, then press the menu button and choose Activate.
    LVL 25

    Accepted Solution


    See this RIM flash tutorial on the Administration Service - click on the tasks link (top left) to select the task you want to learn about:


    LVL 1

    Author Comment

    Thank you all, unfortunately I can't try the solutions at this moment! I had to reformat the BES server due to security issue.
    I am in the processes of re-configuring the setting, I will let you know right after I am done.

    If there are other tips please keep them coming, thank you again

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