Address book for outlook 2007

Posted on 2011-05-09
Last Modified: 2012-05-11
Good morning,

I'm having an issue with an address list. Currently we have a global address list setup with the following user info. The problem with the address list is nobody can make changes or edited the address list. How can I access the permissions for the user info and add several names to the list that would be able to add or delete address to the list thank you. I've tried adding the name under mail under profiles and it keeps telling me outlook is not connected to the internet
Question by:thinktechsolutions
    LVL 7

    Expert Comment

    TheGlobal Address List is built from user information in Active Directory.  Giving end users the ability to change these setting is likely to break a lot of things on your LAN.  Depending on your set up, changing a first name could change the email address and logon name for a person preventing them from logging in and receiving email.

    You can give a small group of users rights on an OU with your users in it and give them the "Active Directory Users and Computers" MMC snap-in to make the changes once you have trained them appropriately.  There are also 3rd party tools that can use web pages to change fields in Active Directory as well (DirX from Siemens springs to mind).

    If the contacts are for external people (ie. not domain users), you can create a Public Folder for contacts and add it to each of your Outlook clients as another address list.  You could then get really complicated with the rights you assign should you wish to do so.

    Hope this helps.



    Author Comment

    I'm sorry I did not write out my question correctly. What I'm trying to do is we had a accounts payable lady that was working with the company she just up and quit. I can reset your password but what I need to do is find a way inside exchange managment console to give 2 people permission to her address book. When she left she took everything her computer address passwords you name she took it. I don't know why I even put global address list. My Apologizes but do you know of a way for me to add permsisions and dictate somebody else as the owner of the contacts thank you.
    LVL 7

    Accepted Solution

    Assuming this is legal where you are and that you have appropriate policies in place to allow this ...

    You start by change her password in Active Directory.  The log on to any PC as that user.  You can the set up Outlook to look.  Once Outlook has synchronised you will be able to see her contacts.  At this point you can move them to a Public Folder, export them to a PST/CSV file or in deed, share them.  In any case, you want to delete any obviously personal contacts (doctor, bank, schools, ...).

    If you want to share the contacts folder, look up "Delegate" in the online help in Outlook.  The method is a little different for each version.

    You can also assign permission using Active Directory Users and Computers on the Exchange Server, but that method can lead to inadvertently deleting the mailbox.

    Good luck


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