Address book for outlook 2007

Posted on 2011-05-09
Medium Priority
Last Modified: 2012-05-11
Good morning,

I'm having an issue with an address list. Currently we have a global address list setup with the following user info. The problem with the address list is nobody can make changes or edited the address list. How can I access the permissions for the user info and add several names to the list that would be able to add or delete address to the list thank you. I've tried adding the name under mail under profiles and it keeps telling me outlook is not connected to the internet
Question by:thinktechsolutions
  • 2

Expert Comment

ID: 35720963
TheGlobal Address List is built from user information in Active Directory.  Giving end users the ability to change these setting is likely to break a lot of things on your LAN.  Depending on your set up, changing a first name could change the email address and logon name for a person preventing them from logging in and receiving email.

You can give a small group of users rights on an OU with your users in it and give them the "Active Directory Users and Computers" MMC snap-in to make the changes once you have trained them appropriately.  There are also 3rd party tools that can use web pages to change fields in Active Directory as well (DirX from Siemens springs to mind).

If the contacts are for external people (ie. not domain users), you can create a Public Folder for contacts and add it to each of your Outlook clients as another address list.  You could then get really complicated with the rights you assign should you wish to do so.

Hope this helps.



Author Comment

ID: 35743986
I'm sorry I did not write out my question correctly. What I'm trying to do is we had a accounts payable lady that was working with the company she just up and quit. I can reset your password but what I need to do is find a way inside exchange managment console to give 2 people permission to her address book. When she left she took everything her computer address passwords you name she took it. I don't know why I even put global address list. My Apologizes but do you know of a way for me to add permsisions and dictate somebody else as the owner of the contacts thank you.

Accepted Solution

Pr1z earned 2000 total points
ID: 35800138
Assuming this is legal where you are and that you have appropriate policies in place to allow this ...

You start by change her password in Active Directory.  The log on to any PC as that user.  You can the set up Outlook to look.  Once Outlook has synchronised you will be able to see her contacts.  At this point you can move them to a Public Folder, export them to a PST/CSV file or in deed, share them.  In any case, you want to delete any obviously personal contacts (doctor, bank, schools, ...).

If you want to share the contacts folder, look up "Delegate" in the online help in Outlook.  The method is a little different for each version.

You can also assign permission using Active Directory Users and Computers on the Exchange Server, but that method can lead to inadvertently deleting the mailbox.

Good luck


Featured Post


Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Stellar Exchange Toolkit: this 5 in 1 toolkit comes loaded with mega-software tool. Here’s an introduction to tools’ usage and advantages:
MS Outlook undoubtedly is the most widely used email client.Its user-friendliness, cost effectiveness, and availability with Microsoft Office Suite make it the most popular email application.  Its compatibility with Microsoft applications like Exch…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses
Course of the Month15 days, 23 hours left to enroll

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question