Able to ping server by IP and server name but unable to access files through \\servername\folder
Posted on 2011-05-09
I am migrating one of our server to some other vendor location. I access the files on server
from my location using an adtran netvanta router 3448. I can access the files without any problem,There is a routing policy in place for conenction to vendor location and going thru gateway(router).
Now our different office locations at different location connect to us using sonicwall device
using vpn. one sonicwall device sitting at their end and main sonic wall at our end.
But these different sub offices are not able to access the files at vendor location.
I can ping the server by name by IP address, telnet to it but cannot access the files
when i say \\servername\folder. It says path cannot be found.
Is it a permission issue on this vendor location server?
Something in Adtran router needs to be changed?
I have configured a routing policy in sonic wall saying from any location to vendor
location server go through gateway which is adtran netvanta router. but no help.
Please suggest. Thanks for your help and time.