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Cisco VPN Client issue

Hi I am having an issue connecting to a client VPN and I have attached the log file. If anyone can help, I sure would appreciate it! connect-log.txt
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EKRIN
Asked:
EKRIN
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1 Solution
 
MikeKaneCommented:
Tells you right here:

Unable to establish Phase 1 SA with server "69.174.163.188" because of "DEL_REASON_PEER_NOT_RESPONDING"


Either the server is not answering on that IP or the Phase 1 parameters don't match.
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EKRINAuthor Commented:
I just spoke with their server guy and he told me that he turned on debugging on the PIX and he doesn't even see a connection attempt from me
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EKRINAuthor Commented:
I think it has something more to do with my router/VLAN. When I try to ping something, it gets blocked, and when I try to tracert anything from inside this network it gets to the gateway/router and never any farther. Any ideas?
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RPPreacherCommented:
What version of CVPN software are you using?
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MikeKaneCommented:
Can you make the attempt from another network, one where you control the perimeter devices?
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EKRINAuthor Commented:
I am using Cisco Systems VPN Client Version 5.0.07.0440 and yes I can make the attempt from another network and all is good.
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RPPreacherCommented:
Sounds like the firewall at that location is blocking the connection attempt.  Do you have a network diagram for the problem location?
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MikeKaneCommented:
You mentioned that the PIX guy never saw the attempt, but also mentioned that you have a router that could be causing an issue.   What other devices are in the 'middle'?    If you ping the remote vpn endpoint, does the pix admin see the traffic at that point?

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EKRINAuthor Commented:
This was caused by the PIX at the other end not being configured correctly. Once the user gave me access to his PIX I fixed the issue.
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EKRINAuthor Commented:
It was a PIX issue on the other end. He did not give me the correct info to connect, so I logged into his pix, verified and connected and all was good.
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