Upgrade Unity VoiceMail from 4.x to 7.x

Posted on 2011-05-09
Last Modified: 2012-05-11
Hi - I am needing to upgrade Unity from 4.2 to 7.x.  I'm having a problem with Cisco telling me what i need to do.  From what i think I am understanding I can use the 5.x to 7.x instructions although it is 4.2.  Has anyone gone through this?  If you have any links or info to share I'd appreciate it.
Question by:BCHCAdmin
    LVL 15

    Expert Comment

    I am going to recommend that you do a complete overhaul and go to Unity Connections 8.5 as Cisco is wanting to put Unity out to pasture.   IIRC you can migrate from Unity 4.0 to Unity Connections 8.5.  I would check the PUT tool to see if you are entitled to it.
    LVL 20

    Accepted Solution

    Have they provided this link:

    Migrating from Cisco Unity 4.x or Later to Cisco Unity Connection 7.x

    Here is also the installation guide:

    And the documentation guide with links to all possible documents about Unity Connection 7.x:

    Hope it helps

    Author Closing Comment

    These links seemed to get me in the right direction.  Thanks

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