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Entourage 2008 - Not connected on Macbook Pro - OS X 10.5.8

Posted on 2011-05-09
Medium Priority
Last Modified: 2012-05-11
Gd evening,

have a really awkward problem with entourage program

i want to use entourage at home over exchange 2010 in the office and

here is what I did step by step;

1) i connected the the internet together with a VPN connection to the office at home
2) entourage recognized my account and started to sync the folders emails etc
3) closed the entourage (over the night)
4) got my macbook and get to the office
5) open entourage and connected to the internet over wi-fi connection in the office without any VPN connection
6) entourage continued to sync the emails / folders
7) closed entourage and get back to home

8) now trying to connect to exchange again over VPN and boom - its says NOT CONNECTED

please somebody assist me on this

very much appreciate to have your assistance on this awkward problem

Question by:Sirjasonn
  • 3
  • 3

Expert Comment

ID: 35724683
do you have internet access at this time at home? what if you try to access it without the VPN?

Can you access the email via OWA?

Author Comment

ID: 35729776
yes have internet access at home - and at first I managed to configure exchange together with a VPN access.

Now with or without VPN entourage does not get connected

over OWA I can access emails yes via SAFARI.


Expert Comment

ID: 35730040
does it work at your office via wi-fi?  Is your workstation firewall on?  try turning it off.  Any proxies on your network?  
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Author Comment

ID: 35730158
actually I can connect use OUTLOOK in PC via VPN with exchange
so no problem abt the firewall.

but the problem with MAC/Entourage.

and it works with wi-fi at the office on Mac


Accepted Solution

njxbean earned 2000 total points
ID: 35730179
Strange.  You may want to check your settings.  Reset it up in Entourage.  Run all the entourage updates.

Author Closing Comment

ID: 35776232
seems worked out :) thx very much

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