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zelfanet

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Exchange Server 2007 SP3 install

I have a SBS 2008 box and tried to install Exchange Server 2007 SP3. Something happened and it did not complete. I tried to restart the install and receive the following error, 'The Exchange binary files are not installed, but the backup settings registry key is present. Only build to build upgrade mode is available'. Now Exchange is completely down. Please help!!!
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Dustin99352

You will likely need to restore from a Backup, and then run the installation again directly from your C: drive. Remember to right click it and select "Run as Administrator". Some other possible avenues of approach to fix the issue can be found here

Similar Problems and avenues of approach can be found using the links below.
http://technet.microsoft.com/en-us/library/dd285501(EXCHG.80).aspx
http://social.technet.microsoft.com/Forums/en-US/exchangesoftwareupdate/thread/9b679d49-8a67-4108-b8c1-5959a27af928/

Hi,

Looks like you have either a missing file or permissions issue here.

Can you please first off all try to rerun the setup AS ADMINISTRATOR, where the install files in a folder on the C:\

If that fails, please follow the steps in this link: http://technet.microsoft.com/en-us/library/dd285501(EXCHG.80).aspx and take note of step 2.

Best of luck!
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ASKER

Thanks guys. I followed the suggestions on those articles, but am still not working...
How did you get on with this? You can report this problem to MS Support, as their update has appeared to have broken your Exchange component of your SBS box.
ASKER CERTIFIED SOLUTION
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zelfanet

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Can you post the solution provided by MS, as it can be of greater help for the Experts Exchange community, thanks.
Unfortunately, I really dont remember everything. They were working on the server for 4 hours. They  removed a ton of stuff and reinstalled a ton of stuff...
You can request a detailed log of what they performed, for the purposes of "your internal IT documentation"
Microsoft fixed
Did you not manage to get hold of the solution that MS applied to get your server working. All it takes is a follow up email to the case engineer who would be happy to provide detailed information.

In essence it would be of great use and reference to anyone else who experiences a similar problem, after all you did ask the community for help, its only fair that you can offer this information back seeing as your marking yourself as the solution.

I hope you understand.
Microsoft fixed.