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XP Wireless Problem "waiting for network"

Hello all,
  Here is a new one for everybody.  Have a Dell Insprion 6000 laptop in for repair.  unable to connect to any wireless router.  Have tried connected to 3 different known working wireless routers running b & g & n.  Tried switching to G or N on each and still I am only getting "waiting for network".  I have uninstalled the Intel Pro WLAN Dell utility and reinstalled the latest drivers directly from Dell with no success.
  I have also tried to uninstall all drivers and software, disabled the internal wireless card and tried using an IoGear USB wireless adapter and I am getting the same results.
  I have also run netsh winsock reset options to no avail.
Any help would be appreciated.
Thanks
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wcoil
Asked:
wcoil
1 Solution
 
wcoilAuthor Commented:
just another note.  Booted off of a Linux Live CD and I am able to connect to each of the same wireless routers and using the customers internal wireless card.
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Serge FournierAnalyst ProgrammerCommented:
What windows
What security protocol? WPA? wpa2?

try without any security on the wifi router

also wich operating system? is it xp xp2 at least?
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wcoilAuthor Commented:
IT is Windows XP Home Edition SP3.  It has WPA security installed.  I will try removing the security to see if that is the issue.  If it does connect after removing security how can I resolve the problem?  The customer has WPA security set up at his residence and does not want to remove it.
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Serge FournierAnalyst ProgrammerCommented:
i forgot

it might be an antivirus issue (with firewall)

chek that out too (remove antivirus to test if necessary)

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jmaggio322Commented:
Is the wireless zero configuration service running if not turn it on
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wcoilAuthor Commented:
No there is no firewall active, turned off the Avira anti-virus and made sure that wireless zero is working.
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Serge FournierAnalyst ProgrammerCommented:
what network card are listed in the network?

is there any virtual network card, generated by an old antivirus
(norton was generating one of thoses, and had a permanent bridge to all real card to scan network traffic)

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K_WilkeCommented:
If WPA, check to see if it is using TKIP or AES
Thanks,
Kelly W.
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