XP Wireless Problem "waiting for network"
Hello all,
Here is a new one for everybody. Have a Dell Insprion 6000 laptop in for repair. unable to connect to any wireless router. Have tried connected to 3 different known working wireless routers running b & g & n. Tried switching to G or N on each and still I am only getting "waiting for network". I have uninstalled the Intel Pro WLAN Dell utility and reinstalled the latest drivers directly from Dell with no success.
I have also tried to uninstall all drivers and software, disabled the internal wireless card and tried using an IoGear USB wireless adapter and I am getting the same results.
I have also run netsh winsock reset options to no avail.
Any help would be appreciated.
Thanks
Here is a new one for everybody. Have a Dell Insprion 6000 laptop in for repair. unable to connect to any wireless router. Have tried connected to 3 different known working wireless routers running b & g & n. Tried switching to G or N on each and still I am only getting "waiting for network". I have uninstalled the Intel Pro WLAN Dell utility and reinstalled the latest drivers directly from Dell with no success.
I have also tried to uninstall all drivers and software, disabled the internal wireless card and tried using an IoGear USB wireless adapter and I am getting the same results.
I have also run netsh winsock reset options to no avail.
Any help would be appreciated.
Thanks
What windows
What security protocol? WPA? wpa2?
try without any security on the wifi router
also wich operating system? is it xp xp2 at least?
What security protocol? WPA? wpa2?
try without any security on the wifi router
also wich operating system? is it xp xp2 at least?
ASKER
IT is Windows XP Home Edition SP3. It has WPA security installed. I will try removing the security to see if that is the issue. If it does connect after removing security how can I resolve the problem? The customer has WPA security set up at his residence and does not want to remove it.
i forgot
it might be an antivirus issue (with firewall)
chek that out too (remove antivirus to test if necessary)
it might be an antivirus issue (with firewall)
chek that out too (remove antivirus to test if necessary)
Is the wireless zero configuration service running if not turn it on
ASKER
No there is no firewall active, turned off the Avira anti-virus and made sure that wireless zero is working.
what network card are listed in the network?
is there any virtual network card, generated by an old antivirus
(norton was generating one of thoses, and had a permanent bridge to all real card to scan network traffic)
is there any virtual network card, generated by an old antivirus
(norton was generating one of thoses, and had a permanent bridge to all real card to scan network traffic)
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER