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Outlook 2010 - rename the "Junk E-Mail1" folder

Posted on 2011-05-09
Medium Priority
Last Modified: 2012-05-11
For some reason, I have two junk e-mail folders in Outlook 2010:

Junk E-Mail
Junk E-Mail1

I would like to delete the folder with the "1" in the name; however, that one has a red circle indicating I cannot rename or delete it.  I can delete the Junk E-Mail folder that does not have the red circle -- but if I do that how can I rename the one that is left??

Question by:mmj1
  • 3
LVL 23

Expert Comment

by:Brian Gee
ID: 35725226
If you delete the Junk E-Mail folder (or at least move it to another folder as a subfolder), will the Junk E-Mail1 (that cannot be deleted) allow you to rename it then?
LVL 23

Accepted Solution

Brian Gee earned 1000 total points
ID: 35725253
You could also try closing Outlook and then running the resetfoldernames switch.

outlook /resetfoldernames
LVL 23

Expert Comment

by:Brian Gee
ID: 35725265
^ before applying the above, be sure to remove the Junk E-Mail folder that doesn't have the red circle slash icon on it.

Author Closing Comment

ID: 35725451
I removed the Junk Email folder I could delete and then ran the outlook /resetfoldernames -- that did the trick.  Thank you.

Expert Comment

ID: 37720812
outlook.exe /resetfoldernames  - worked after I enabled Cached Exchange Mode.

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