Backup Exec 2010 - IBM TS3100 library HELP!!!!!

Posted on 2011-05-09
Last Modified: 2012-05-11
I cannot for the life of me get Backup Exec 2010 on Server 2008 r2 with the TS3100 physically attached (SAS) to move a tape to the I/O Station, and then unlock/eject the I/O station.

In fact, there's no option in the TS3100 web interface (that I've found) to open just the I/O station.  I have I/O Station enabled under the Configuration option.  If i unlock the entire left magazine and pull it out, I see there is a physical switch I can push that pops just the I/O station, but that button is inside the chassis with the magazine inserted - so it *must* be a mechanical process to pop the I/O station.

Assuming I can even get the I/O station to eject, I then need Backup Exec to finish a backup job, put the tape in the I/O station and release/unlock/eject the I/O Station.

Apparently it was easier to find Bin Laden than to accomplish this seemingly trivial task.
Question by:snowdog_2112
    LVL 31

    Expert Comment

    by:Rodney Barnhardt
    There was someone last week, with the exact same library and a similar problem. In the end, it ended up being a bad unit:

    Author Comment

    That was me, actually.  This is the new unit.  I've done a ton of research and have determined that a tape library is not meant to make it easy to remove/insert tapes in a manner similar to a stand-alone.

    I'm not sure what need it solves, but for the money spent on a library, it seems like a bad idea to leave most of your tapes *in the library*!  (Symantec actually suggested creating a partition of 1 slot and essentially using 1 slot for the backup!)

    I am sadly stuck with a solution that is immensely more expensive and complicated for the users to work with.
    LVL 31

    Accepted Solution

    Actually, I don't think any library is meant to do that. They are designed to load up with tapes and let them run until they are full. It is a pain. I have used HP and like to take our Exchange backup offsite every day. I have to do tha whole process of unlocking the library, removing the magazine, and changing the tape to accomplish this task.

    Author Closing Comment

    While the answer is correct, the solution to the problem is unacceptable, if that makes sense.

    Leaving a week or 2 of tapes in a library seems completely contradictory to all best-practices about having the DR media in a different physical location.  That would suggest to me that only the active tape should be in the server room - all others should be in safekeeping.

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