Kramer8u
asked on
Exchange 2003 SBS pop3 collector mail vanished
I Have a issue with missing email .........
1. The person changed his domain name for
eg abc.net to abc1.net
he wanted me to change his email addresses so under user email I added the new :
user@abc1.net to the list of SMTP addresses then removed user@abc.net.
But he was still recieving emails from user@abc.net ( deleted old SMTP under user) via and external domain name and the SBS POP3 collector...
Scince I made that change none of the OLD emails were delivered to the the user mail box.
Worst still when logging into the externally hosted POP3 mailbox there are no messages. Its as if the pop3 collector grabbed them but they couldnot be delivered ..
What happens in this case if a email address cannot be delivered to a mailbox where does the email go ?
As the person needs the emails that seemingly have vanished.....
Is there a queue or place in the exchange manager i can have a look around or do they just get dropped....
1. The person changed his domain name for
eg abc.net to abc1.net
he wanted me to change his email addresses so under user email I added the new :
user@abc1.net to the list of SMTP addresses then removed user@abc.net.
But he was still recieving emails from user@abc.net ( deleted old SMTP under user) via and external domain name and the SBS POP3 collector...
Scince I made that change none of the OLD emails were delivered to the the user mail box.
Worst still when logging into the externally hosted POP3 mailbox there are no messages. Its as if the pop3 collector grabbed them but they couldnot be delivered ..
What happens in this case if a email address cannot be delivered to a mailbox where does the email go ?
As the person needs the emails that seemingly have vanished.....
Is there a queue or place in the exchange manager i can have a look around or do they just get dropped....
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ASKER
Thankyou
ASKER
In reading your reply it jogged my memory :
I forgot to add the new domain to the recipient poilcy under global settings..
As you said the new domain was not in this list so the server has dropped the mail .....
At least i know what not to do again , .
And yes you answered the question IE the email has gone BYE BYE : (
Thankyou