Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 374
  • Last Modified:

Unable to close programs

Unable to close out of a program using the red 'X' . Also unable to maximize or minimize windows.
0
lawrence532003
Asked:
lawrence532003
  • 6
  • 4
  • 3
  • +2
1 Solution
 
Brian GeeCommented:
Which program is having the issue?
0
 
lawrence532003Author Commented:
All programs word, outlook, command prompt, etc. I can close programs using 'ALT-F4' and I can minimize and maximize using 'Windows key- Up/Down arrow' but no response clicking on the red X or min/max buttons.
0
 
CianoxCommented:
Hello
If your problem is just to know how to close the program:
• open the task manager (ctrl+alt+canc or right click on the Windows taskbar, at the bottom of the screen)
• on the application tab you should see your unresponsive program, press the "kill" program button
The program should be closed (it can take a while)
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
Brian GeeCommented:
Do these issues persist after a reboot?
0
 
jarrod_williamsCommented:
Try to Disable all add-ons.

You may temporarily disable all add-ons and check what happens.

Taken from: http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/i-cant-close-many-windows-using-the-red-x-button/d2946afd-e069-e011-8dfc-68b599b31bf5

0
 
ReneGeCommented:
Assuming it's winword.exe that crashed

Open Command Prompt
taskkill /f /im winword.exe
0
 
lawrence532003Author Commented:
If I open anything i.e 'my computer', or Internet Explorer" or 'Word', any program, that program works fine, I just can't minimize or maximize the window using the buttons next to the 'red x' ( I can min/max using 'alt-up/down arrow'') and I can't close the window (program) using the 'red x'. I can close the window (program) using 'alt-f4' . This happens for all programs that I open.
0
 
lawrence532003Author Commented:
For min/max it's the 'windows key-up/down arrow. Nothing is wrong with the applications them themselves.
0
 
Brian GeeCommented:
Try logging into this computer using a different account to isolate the issue as an operating system issue or a profile issue.
0
 
lawrence532003Author Commented:
I logged in with the local administrator account with the same result. I logged in remotely using remote desktop ith my user id and there is no problem. I can open and close the application (window) also I can max/min the window using the buttons???
0
 
jarrod_williamsCommented:
Stupid question, but have you tried using another mouse? LOL
0
 
lawrence532003Author Commented:
Still have same problem along with others issues e.g. can't open MMC or event viewer. I get an error message stating cannot open new document (see attached file.

I have many program that I won't be ablt to reinstall if I reinstall OS!!!
mmc.jpg
0
 
ReneGeCommented:
Assuming you:
-Rebooted
-Did all recommended solutions

It may not be the best solution, but in your condition, this is what I would do:
-Make a disk image backup (just in case)
-Run COMBOFIX: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
http://download.bleepingcomputer.com/protected/32fd142f02b4742602220aba835f0c0d/4dea786a/ComboFix.exe
-If the problem is still not resolved, I would use the SC command as described below.
-If still not resolved, reinstall windows on top of your Windows in the repair mode.
-If still not resolved, find a way to move your programs from one PC to another without install (copy files and reg keys).

 
1.Locate your Windows XP installation CD. If you don't have one, you'll need to locate a directory on your system that's named"i386" (without the quotes). This directory may be on a hidden partition on your hard drive.
2.Go to Start, then to Run, and type in "SFC.EXE /SCANNOW" (without the quotes - and with a space between the SFC.EXE and the /SCANNOW). The press Enter. (For VISTA, go to Start and type in the above information, then go to the top of the box and right click on SFC.EXE /SCANNOW and select "Run As Administrator")
3.The program may (or it may not) ask you for your Windows XP installation CD - please insert it at the prompt. If it doesn't ask you for the CD this means that it wasn't necessary to replace any files.
4.In the event the the system asks you for the CD, you must visit Windows Update immediately after the scan is completed (Please note that there won't be any confirmation dialog - the program will just exit without telling you anything).

Open in new window

0
 
ReneGeCommented:
I pressed "send" to quickly"

Following: -If still not resolved, find a way to move your programs from one PC to another without install (copy files and reg keys).

I would reinstall Windows with a genuine copy & Licence and copy the apps back to the reformatted PC.

PS: A long time ago, Symantec (if I recall correctly) had a program to move programs from one computer to another
0
 
lawrence532003Author Commented:
Was unable to find any program that would allow me to save the appications. I backed up the data, reinstalled the OS, and then reinstalled applications.
0
 
ReneGeCommented:
Hope my contribution helped.

Cheers,
Rene
0

Featured Post

[Webinar On Demand] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

  • 6
  • 4
  • 3
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now