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cannot print to kip 3100 series printer

problems printing to kip 3100 series printer. when trying to print a test page the computer freezes. it then comes back to life and say test page sent to printer but just sits in the queue and fails.
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Techdivision
Asked:
Techdivision
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1 Solution
 
jarrod_williamsCommented:
Try this, in this order:

Connect the printer to the PC.
Restart the printer.
Restart the Pc.
Clear the print queue.
print a test page.

let me know if this helps?
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devender singhCommented:
Please help most urgently :
I am servicing kip-3100 wide format printer.
issue : software problem

present situation :
1. controller got damaged so installed controller of another similar kip-3100 showing kip-3000.
2. when putting the machine "on", there is COPY and JOB INFO signs blinking but SCAN does not glow normally
3. also visibly the IP number is different - i dont know the steps to change the same
4. sometimes the machine shows "communicating error"

PLEASE ADVICE IN STEP TO STEP DETAILS
URGENT NEED AS EXCESSIVE CUSTOMER PRESSURE
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devender singhCommented:
PRINTER : KYOCERA KM-4800w
ISSUE      : There is "low fuser temperature"  error

PRESENT SITUATION :

1. All thirmysters, thermostats, lamps in order and checked through multi-meter
2. system put back from similar problem by previous service engineers by using the menu button options below

PLEASE ADVICE STEP TO STEP METHOD OF CLEARING THIS ERROR
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devender singhCommented:
PRINTER  ;  OCE TDS-600 PRINTER SCANNER
ISSUE       :  PRINTER DOES NOT WORK

PRESENT SITUATION :
Previously the machine was held on error code : 22009.
1.  On a suggestion, changed the logic card and checked smps
2.  Now logic card red light blinks when connected to power
3.  Error light half portion blinks momentarily when connected to power then machine display (does not glow  to            normallight) shows "A system error has occured - switch the machine off and on"

Please advice what to do. The Company engineers are also at a loss to explain and put the machine back in working.
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devender singhCommented:
PROCUREMENT OF SPARES :  

PLEASE SUGGEST SOURCE TO GET SPARES OF OCE / KIP / KYOCERA WIDE FORMAT PLOTTERS IN INDIA (preferably) OR ABROAD ???
spares are generally not available with companies and need to wait for very long periods running into months.
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