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document not printing in shared printer

Posted on 2011-05-10
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Last Modified: 2013-11-21
Hello All,

I shared an HP laserjet 1020 over a LAN (winxp). Now for some reason when a peer pc prints to it the document appears queued (in both host and client PC) but it doesn't print at all. I noticed if i restarted the host pc the docs would print. Then later I noticed that if i just restarted the host's print spooler service the docs would print. But this isn't normal what could be wrong? Thank you.

-dimitri
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Question by:uridimitri
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by:jarrod_williams
ID: 35727760
Are the drivers installed on the client  PC's?
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Author Comment

by:uridimitri
ID: 35727766
yes the drivers are installed. i failed to mention that i can print from the local (host) PC.
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Author Comment

by:uridimitri
ID: 35727769
ah sorry your question was if its installed on the client pc's. i will look. Thank you..
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jarrod_williams earned 1500 total points
ID: 35727780
No problem. That is an HP laser jet if i am not mistaken?

I used the 1020 once before over the network and it did the same problem. i had to install the driver on the client PC.
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Author Comment

by:uridimitri
ID: 35727857
ok, Here's the weird thing. 2 pc's cannot print to the host while 2 other can. One of the 2 client PC's which can't print does have the 1020 driver installed.
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Author Comment

by:uridimitri
ID: 35727863
ok i'll try reinstalling the drivers..
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by:jarrod_williams
ID: 35727920
That is strange. if the PC's that dont have the drivers are printing, and the PC's that do have the drivers are not printing, try removing the drivers and then print? Strange.. but if it works then their is no problem.... LOL
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Author Closing Comment

by:uridimitri
ID: 35732024
Thanks Mr Jarrod. Apparently the new driver installer from the HP website was the culprit. This was causing the sharing problems. So I uninstalled it and used the old installer (good thing i have a copy). everything's now back to normal. Thank you for leading me to the right direction.
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