HP 2840 Fuser error 50.2

Posted on 2011-05-10
Last Modified: 2013-12-15
My HP color laserjet (HP 2840) shows a message

'50.2 Fuser error, restart the printer'

Even after restarting the error still displays.
Removed the "Outlook" Zone.

EE ZA Storage

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Question by:KOAC
    LVL 62

    Assisted Solution

    by:☠ MASQ ☠
    You may need to physically remove the fuser, see the troubleshooting information on Page 253  of the 2840 Service Manual
    LVL 87

    Accepted Solution

    If you get a fuser error you need to replace the printer's Fuser. That is a hardware part (the part that heats up and "melts" the toner into the paper). Usually this isn't a user replaceable part, so you will have to get a service technician to replace it, which also usually will be more expensive (together with the new Fuser), than replacing the complete printer will be....

    Expert Comment

    This is voltage issue on fuser ,
    Sometimes and it's very rare it can be solved by changing power cable and outlet position .
    If still same issue you need to change fuser , if still same issue you need to change a card named low voltage power supply .
    Just for note , for this printer you can print with the fuser 100000 pages , and then you change it .
    LVL 37

    Expert Comment

    This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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