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Outlook delegate permissions not being saved

Posted on 2011-05-10
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Last Modified: 2013-11-14
We have a number of users who are trying to delegate access to their mailboxes to colleagues. They are able to add a colleague to the delegate list and assign permissions.

When the user clicks through the screen the permissions appear to have been saved and no error message is being displayed.

However, if the user goes back to their delegate list they can see the list of users that they delegated, however, if they go to the permissions for an individual user they are all set to none. (ie not being saved).

This is happening to users of both Outlook 2003, 2007 and 2010. Our exchange server is 2003.
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Question by:jesus_hairdo
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I have managed tor resolve this problem.

The user they were trying to delegate permissions to was disabled. As soon as we enabled the user account they were able to delegate permissions to it.
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