VPN Connects but no remote network access
Posted on 2011-05-10
I was hoping someone could help me with this,
We have a Cisco Firewall/VPN, Cisco ASDM 6.3 for ASA which customers VPN onto, so they can access our network, this works fine for almost everyone.
One of our customers has problems when they connect to our VPN from their own site, the VPN Connects, but they then cannot access any of the VPN Network resources.
They are unable to ping any of the network resources or external IP Address of the routers and also the company website becomes unavailable.
When the customer disconnects from the VPN they can then access our website again.
I have tried various things, but no joy as yet.
Does anyone have any suggestion, they would be most appreciated.