BlackBerry calendar appointments not the same as Outlook calendar appointments

Posted on 2011-05-10
Last Modified: 2012-05-11
BlackBerry devices are configured on BlackBerry Enterprise Server Express version with policy set in BlackBerry Administration Service. Some Users are claiming that the appointment times in their calendar on the Blackberry are different than the appointment time on their Outlook calendar running on their desktop PC.  i.e. Outlook desktop calendar appointment for today states appointment starts at 3:00 p.m., however, on the BlackBerry device that same appointment shows that it begins at 10:00 a.m.

Is there a setting in the BlackBerry Administration Service or the policy that needs tweaking? Has anyone encountered this problem in administering the BES?
Question by:BrownCountyIS
    LVL 14

    Accepted Solution

    On the handset, go into Options > Date/Time (or Options > Display > Date and Time depending on your handheld). Ensure the time zone settings are correct. If they are, check them on the server and the PC/workstation and make sure they all match.

    Author Comment

    Am verifying the suggested settings.
    LVL 25

    Expert Comment


    It's easy to overlook date/time and timezone settings, although these can be automatically detected from the network, where this is supported.



    Author Comment

    Date/time settings appear correct. It may have something to do with a meeting request sent through Outlook. Thanks all!

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