Windows 7 Service Pack 1 not listed in Windows Update

Posted on 2011-05-10
Medium Priority
Last Modified: 2012-05-11
My laptop, a Dell Latitude E6510, is fully updated according to Windows Update. However, Service Pack 1 is not listed as an available update. A quick Google search lead me to a Microsoft Knowledgebase Article and listed one cause of the issue as Igdkmd32.sys. This is the driver for the Intel HD Graphics display adapter on my laptop. The article claims that driver versions through are incompatible with Windows 7 Service Pack 1.

As suggested in the article, I updated the driver to the latest version available on the Dell website for my model, After installing, I still was unable to get SP1 to appear in Windows Update. So then I went to the Intel website and downloaded an even newer driver version and after installing and rebooting again, still no SP1 to be found.

Is this driver still a known issue that prohibits SP1 from installing, but Microsoft is just too lazy to updated their KB article?

Microsoft KB Article:
Question by:mobbo

Accepted Solution

Dave4125 earned 1000 total points
ID: 35728957
LVL 30

Expert Comment

ID: 35729188
Run system readiness tool and then restart the computer.


Win7 32 bit


Win7 64 bit.

Run it ...restart the computer ..and then check windows updates.

Try it


Author Comment

ID: 35730205
Downloading and installing it manually did the trick. I would have tried ded9's solution but by the time I read it, I was already underway with the manual download/update. Since I build images all the time, I will have to try ded9's solution next time and update this.


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