We are running Citrix Access Essentials 2.0.. We are trying to publish the external access out to the internet. However, when we attempt to access the server from the internet, either by IP or by FQDN, it gives us the following error: The connection to "desktop" failed with status (1030)". Other times it just sits there saying connecting to desktop but never does. Our internal access works fine. As far as we know, our firewall setup is correctly. However, we do see some packets denied to the citrix server when we attempt to connect - for example:
deny in eth0 52 udp 20 104 <My external IP> <citrix external IP> 25835 18778 (default)
Is there anything we need to do within the access management console? We are using 1:1 Nat in our firewall to publish citrix out to the internet. I assume that we might have to change the secure client access for the external site.