On quite a few systems lately (XP and 7) I am having this problem where the spooler service will crash when trying to view properties or print. It seems it's usually an HP printer, but then most of our printers are. I cannot find a definite cause of the issue. Some systems I have cleared out all printer drivers and reinstalled and it solved the issue. On other systems this did not help. Sometimes I can clear out system32\spool\printers directory and it works, sometimes not. What causes this? I REALLY need to stop this from happening!