emails(outlook 2007) not going out but will go out if i put pc on network without firewall
Posted on 2011-05-10
I have a pc that is not part of the domain but uses a static ip address to go through our network to access the internet. We use outlook 2007 and the pc/user is setup to send and receive emails through our ISP. The user can receive emails but cannot send emails. At one time it worked both ways. I can unplug the network cable from the main netrwork and put it on a network without an firewall and it works, i have to change ip address to dhcp for other network but thats it and i am able to send and receive emails.
We also have an internal DNS server and also use OpenDNS and i have those addresses setup
We have an Cisco ASA5510/Firewall on the network that is blocking the emails form going out.
This is the message i get when sending emails:
sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) e-mail server. if you continue to receive this message, contact your server administrator or ISP
I am also looking for a way to be able to trace this problem from the pc to find out where it is stopping at