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Accessing videos through citrix access essentials

We are running Citrix Access Essentials 2.0 on a windows 2003 server. We recently replaced the server with newer hardware. However, the new server is still running the same version of access essentials. Now, whenever our remote users connect to the new server via citrix, they are having issues viewing websites with video or large amounts of graphics. Their session basically becomes unresponsive for a good few minutes before internet explorer starts to respond again. Otherwise their session works fine. It is ONLY when they need to access a wesite like youtube or some other site with video or lots of graphics. For some reason, the old server didn't have this problem.

This only happens to users at our remote location. The remote location is tied to the main location(where the server exists) via a point to point vpn. All users at the main location have NO problems like this. It is only users at the remote location. Again, I would normally blame this on the vpn connection, internet connection, etc but this DOESN'T happen when the users connect to the old citrix server. We could even have both servers running parallel and it would happen on the new server while it isn't happening on the old server. Any help would be GREATLY appreciated.
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StarfishTech
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StarfishTech
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2 Solutions
 
basrajCommented:
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StarfishTechAuthor Commented:
OK, speedscreen was already enabled. We did try the SessionPoolSize Registry hack. I think we set it at 64mb. We bumped this up a little more. I also just added the SessionViewSize key. I guess we will see if this makes a difference. I did look at the old server and none of these registry keys were in the old server and the old server still worked great.
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StarfishTechAuthor Commented:
Would you suspect that I need to reboot the citrix server since these are registry changes? I just tried again and no difference - however I have not rebooted. Just going to MSN.com, it sits and says downloading pictures: or Waiting: for about 40 seconds.
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basrajCommented:
If it is for HKLM key then reboot and try. Also do a test without any roaming profile
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