Accessing videos through citrix access essentials
Posted on 2011-05-10
We are running Citrix Access Essentials 2.0 on a windows 2003 server. We recently replaced the server with newer hardware. However, the new server is still running the same version of access essentials. Now, whenever our remote users connect to the new server via citrix, they are having issues viewing websites with video or large amounts of graphics. Their session basically becomes unresponsive for a good few minutes before internet explorer starts to respond again. Otherwise their session works fine. It is ONLY when they need to access a wesite like youtube or some other site with video or lots of graphics. For some reason, the old server didn't have this problem.
This only happens to users at our remote location. The remote location is tied to the main location(where the server exists) via a point to point vpn. All users at the main location have NO problems like this. It is only users at the remote location. Again, I would normally blame this on the vpn connection, internet connection, etc but this DOESN'T happen when the users connect to the old citrix server. We could even have both servers running parallel and it would happen on the new server while it isn't happening on the old server. Any help would be GREATLY appreciated.