How to Recover Deleted Outlook 2007 Profile from Windows XP Workstation?

Posted on 2011-05-10
Last Modified: 2012-05-11

We have a workstation running on Windows XP Professional with SP3 which is connected to domain controller running on Server 2003 R2. We have an Exchange Server 2010. Recently we removed client Outlook profile from the workstation and created a new profile. Old profile is also connected to Exchange Server 2010 before.

Client has several folders in Outlook 2007 which are created outside of Exchange mail. i.e., not in Inbox. Since we deleted the client Outlook profile, client can't get those folders along with email.

How can we recover the deleted client profile in Outlook 2007? We are not sure whether we turned on system restore option or not.

Any further help would be greatly appreciated. Thank you.
Question by:SrinathS
    LVL 8

    Assisted Solution

    I would search the old profile folder for pst files.  The emails folders should be in a pst file.  Then you can connect it to the new outlook profile.
    LVL 3

    Accepted Solution

    You'll have to restore them from the local computer the .pst was on. I've had wonderful luck with File Scavenger

    as well as Restorer2000


    Author Comment

    After recovering the Outlook.pst file using one of the above programs, can I export those "manual folders" from Outlook.pst profile to new profile?
    LVL 8

    Assisted Solution

    If you have the pst you can connect it to a outlook profile or import it into the exchange mailbox.
    LVL 3

    Assisted Solution

    Yes, ou should be able to move it to the users computer and put it in the My Documents (or Documents in Windows 7's case) then import it there
    LVL 29

    Expert Comment

    Profile accounts are also held in registry
    HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles

    If you open Control Panel - Mail applet and select show profiles does the profile show up?  You can enable it as the default if it does to find out what the other folders were, but normally folders outside of the inbox are still held online.  Check the folders have all been expanded, within the current profile, I've had users in the past with the same issues only to find that they were subfolders.  Generally if it was a PST file that was holding the data, it would be an archive, unless they brought the PST in with them externally or exported their exchange account to a PST.

    If the old profile doesn't appear under Control Panel - Mail applet, if you previously backed up the "users profile" (not to be confused with Outlook Profile) or had roaming profiles enabled?  You should be able to load the NTUser.dat file using Regedit and export the registry key above  and then import it into the current registry basically restoring the old profile.

    Hope that made some kind of sense.


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