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Blue Screen Dumps

When a user has logged into her laptop on the company domain or locally she receives the following dump on her screen.

10000050 {bf7fc25b , 8 , bf7fc25b , 0 }
100000D1 {bb20fa84 , 2 , 0 , b91ff007 }
10000050 {f000e2eb, 0 , bf8365b6, 2 }
10000050 {9f519138 ,1 , bf819aa8 , 0 }

Can anyone tell me what these dumps refer to, I think the D1 refers to memory but not 100%.
Thanks.
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CTCRM
Asked:
CTCRM
1 Solution
 
Lee W, MVPTechnology and Business Process AdvisorCommented:
Do you have the MiniDumps?  You can upload them to my site and see if more information can be provided.

http://www.lwcomputing.com/minidumps/minidumpup.asp
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Subhashish LahaCommented:
Below are the details

Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA
The PAGE_FAULT_IN_NONPAGED_AREA bug check has a value of 0x00000050. This indicates that invalid system memory has been referenced.

Cause
Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).

Another common cause is the installation of a faulty system service.

Antivirus software can also trigger this error, as can a corrupted NTFS volume.


Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
The DRIVER_IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x000000D1. This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

Cause
A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high.

This bug check is usually caused by drivers that have used improper addresses.


The above two Bug check is generated when there is a Driver fault. If you have the Mini memory or Kernel Memory dump then it will help us to find the exact issue.
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CTCRMInfrastructure EngineerAuthor Commented:
Can you tell me what these dump References refer to please (memory, drivers, etc)
What do I need to do to rectify this users issue.

10000050 {bf7fc25b , 8 , bf7fc25b , 0 }
100000D1 {bb20fa84 , 2 , 0 , b91ff007 }
10000050 {f000e2eb, 0 , bf8365b6, 2 }
10000050 {9f519138 ,1 , bf819aa8 , 0 }

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Lee W, MVPTechnology and Business Process AdvisorCommented:
If you upload the minidumps, then I probably can tell you - if you don't, then probably not.  Because we have no idea what drivers are in the referenced memory regions without analyzing the minidumps.

Could be a hardware issue, could be a driver issue.
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johnb6767Commented:
Debug Diagnostic Tool v1.1
http://www.microsoft.com/downloads/en/details.aspx?familyid=28bd5941-c458-46f1-b24d-f60151d875a3&displaylang=en

This is an awesome tool, and might be able to help identify the cause of the dumps......

For assistance with it....

How to Use the Debug Diagnostic Tool v1.1 (DebugDiag) to Debug User Mode Processes
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=4A2FBD0D-0635-440C-A08B-ED81BDBB5960
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nobusCommented:
sinxce you have different ones - you can have bad ram
test it with memtest86+ from www.memtest.org
or find it on the ubcd : http://www.ultimatebootcd.com/      
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CTCRMInfrastructure EngineerAuthor Commented:
I just needed to clarify if these dumps referred to the hardware I suspected as being faulty and it did. Very much appreciated. Thanks
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