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cannot display webpage

when i browse to one peticular webpage, i keep getting the error "cannot display webpage". this is happening for one user on one of my terminal servers. when i log in as an admin on the server then the webpage works. when I log in as the end user, it does not work, but I can browse to other sites. I looked through my group policies to find if their was any active x being blocked or anything else like that. what else could be preventing this one website from displaying?
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knfitz
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knfitz
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1 Solution
 
ZombieAutopsyCommented:
Open internet explorer, and go to Tools>Compatibility View Setting> And select View all websites in Compatibility View
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SmittlesCommented:
What OS / Browser version are you using?
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knfitzAuthor Commented:
I don't see compatibility view settings under tools. I'm running ie7, if that helps.
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djpazzaCommented:
it's not in ie7.

Try cleaning out the users temp internet files and cookies and restart the browser.
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SmittlesCommented:
And which version of Active Directory are you set up with?
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Patmac951Commented:
Is this computer attached to a domain?  If so did you check the Group Policy settings for the default domain policy on the domain controller or the Group Policy on the local computer?

If you can access the website on the same computer as an Administrator this sounds like a security/rights issue within a Group Policy.
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SmittlesCommented:
Try updating to IE 8 or IE 9 (Vista/7 only) and see if that helps the issue.
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notacomputergeekCommented:
In IE, go to Tools -> Internet Options -> Advanceed tab -> Click Reset.

Also try to run IE without add-ins.

Download Firefox (http://www.mozilla.com/en-US/firefox/new/) to see if you can get to the page with a different browser.
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knfitzAuthor Commented:
I'm running active directory with a mixed server 2008 and 2003 domain controller. the os on my terminal server is server 2008. I've tried cleaning all the browsing history and cookies and all that stuff. I looked throught the group policy for my terminal servers and I just looked through the local group policy on the terminal server.
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SmittlesCommented:
Can you ping that web-page as the other user?
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djpazzaCommented:
in IE in advanced settings turn off friendly error messages then see what comes up
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Patmac951Commented:
Your previous post did not mention if you checked the default domain policy?  One of  your domain controllers has to be assigned with the default domain policy.  If your terminal server is not your domain controller you need to check the default domain policy on the main domain controller.  It is most likely the  2008 domain controller.
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ZombieAutopsyCommented:
Di you upgrade to IE8 yet?
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knfitzAuthor Commented:
I didn't check the default domain policy because I don't think it's applying. My terminal server is in an OU that is not inheriting. The webpage is also workiing on my regular windows XP workstation. If the default domain policy was the problem, wouldn't it effect my workstations also? I did not upgrade to IE8 I'm still running IE7 because we have a vendors website that has active x controls that do not work with IE8.
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SmittlesCommented:
Can you ping the IP address of the web-page that you're trying to reach? Or the DNS CNAME?  

Open CMD, and type ping xxxxxxwebsitename.com, whatever the site is called, and see if it times-out when being accessed from the user's profile / credentials.
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knfitzAuthor Commented:
I don't allow users to be able to use the command prompt.
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knfitzAuthor Commented:
Sorry, I need to make a correction to this one. I'm not able to browse to the web page as a domain admin either.
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