TomBalla
asked on
Windows media player Windows 7
Windows media player 12 is not opening in windows 7. There are no error messages and this computer did have a virus not too long ago. I have used malwarebytes, security essentials, superantispyware, and ccleaner. I turned the media feature off and back on but to no avail. Other programs look to be working fine.
If still not working then create a new user account ...restart the computer and then login under the new account.... your media player should work.
Try it.
Ded9
Try it.
Ded9
ASKER
It's turned on. It was on, I turned it off, and turned it back on. Still not opening up.
Did u try creating a new user account..that should fix your problem..issue might be caused due to corrupt user profile....because u r computer was infected by virus.
Ded9
Ded9
ASKER
It's not working in the new account either.
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Now try opening media player.
Ded9