How to access a D'Link DGS-3024

Posted on 2011-05-10
Last Modified: 2012-05-11
I'm trying to access this D'Link DGS-3024 via serial cable and CLI....

I plug in the serial cable reboot the switch I can watch it load and I come to this...

            DGS-3024 Gigabit Ethernet Switch Command Line Interface

                            Firmware: Build 4.00-B04
          Copyright(C) 2003-2004 D-Link Corporation. All rights reserved.

But I can't enter anything in. I've tried different cables and different laptops with no luck
Question by:andersenks
    LVL 10

    Expert Comment

    Have you got your emulator set up correctly?

    9600 baud
    no parity
    8 data bits
    no stop bit


    Author Comment

    Yes and I've tried HyperTerminal, TeraTerm and Putty
    LVL 10

    Expert Comment

    And the cable is RS-232 DB-9?

    What happens when you press Enter?
    LVL 11

    Accepted Solution

    If there is no username set up just hit enter twice. Otherwise, you can try this:

     send the model & MAC address to D-Link's support. They can tell you what the master password for your switch is. They offer phone & e-mail support.
    Then you Telnet to the IP of the switch/use console to access the switch, and use the password given and you're in.
    Afterwards, just add a new user & password and delete the old user.
    THE SAVE settings.

    Author Comment

    Nothing happens when I hit enter. Maybe I have the wrong cable.

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