I have a user whose mailbox is on our exchange 2010 servers. It has been acting up for over a week now. The user's mailbox will show as disconnected in outlook 2007 but he can access it via web access (OWA). We have tried everything from moving mailbox stores (We have 2 exchange servers running in a DAG configuration) to resetting his password. The only resolution I can think of is to delete his mailbox and connect him to a new one.
My first question is has anyone ever seen this before and if so how did yo resolve the issue. Even if you have not seen it before but have an idea of the issue please give any suggestion.
My second question is, what is the best way to create a new mailbox for him and keep the same messages/folders from his old mailbox?
Any help is appreciated.