Windows help menus popping up

Posted on 2011-05-10
Last Modified: 2012-06-27
I have a computer running Windows 7 Business.  Upon launching multiple applications, the help menus for those applications just randomly pup up like you have opened them.  I have seen it in Internet Explorer 9 and Outlook 2007.
Question by:jfulton1098
    LVL 6

    Expert Comment

    Check you F1 key. That is the shortcut for Help in both programs.  It is probably stuck. Or try another keyboard.

    Author Comment

    I looked at the keyboard.  It is a Logitech wireless, and it is relatively new.  i pressed the F1 key a couple of times, and it did not feel stuck or loose.  I did download the newest setpoint software and drivers for it.  I will watch it today and see what happens.  This is on one of the owners computers, so she is freaking out about it.
    LVL 6

    Accepted Solution

    Check batteries. Try a different keyboard.

    Author Closing Comment

    It seems that updating the setpoint software solved the problem.

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