dallasgrp
asked on
Droid Exchange 2010 UTC vs GMT
I'm am using the built-in email app.
If someone sends an email to my work Exchange account, it syncs with my Droid.
When I open the email on the Droid it shows who it's from and what time (e.g. 7:05PM):
From: John Brown
7:05 PM
test
End.
John Brown
When I reply, the Droid email app changes the time to GMT and this is what I see in Outlook:
Reply from Droid.
Sent via DROID on Verizon Wireless
-----Original message-----
From: John Brown <John.Brown@domain.gov>
To: John Brown <John.Brown@domain.gov>
Sent: Tue, Mar 22, 2011 01:05:23 GMT+00:00
Subject: test
End.
John Brown
If I take the reply to the original message from Outlook, it looks like this:
Reply from Outlook.
From: John Brown
Sent: Monday, March 21, 2011 7:05 PM
To: John Brown
Subject: test
End.
John Brown
This is very confusing for many of our users. When high level executive reply to their emails with their Droids, then the recepient (who is also the original sender) looks back through the email, they see a time that most don't understand.
Can this be changed in a setting somewhere? If not, can this be "fixed"?
Thanks.
If someone sends an email to my work Exchange account, it syncs with my Droid.
When I open the email on the Droid it shows who it's from and what time (e.g. 7:05PM):
From: John Brown
7:05 PM
test
End.
John Brown
When I reply, the Droid email app changes the time to GMT and this is what I see in Outlook:
Reply from Droid.
Sent via DROID on Verizon Wireless
-----Original message-----
From: John Brown <John.Brown@domain.gov>
To: John Brown <John.Brown@domain.gov>
Sent: Tue, Mar 22, 2011 01:05:23 GMT+00:00
Subject: test
End.
John Brown
If I take the reply to the original message from Outlook, it looks like this:
Reply from Outlook.
From: John Brown
Sent: Monday, March 21, 2011 7:05 PM
To: John Brown
Subject: test
End.
John Brown
This is very confusing for many of our users. When high level executive reply to their emails with their Droids, then the recepient (who is also the original sender) looks back through the email, they see a time that most don't understand.
Can this be changed in a setting somewhere? If not, can this be "fixed"?
Thanks.
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ASKER
Motorola Tech Support solved the issue
Have a look at Nitrodesk TouchDown (in the market), it's a powerfull Activesync Exchange client for Android... i'm not sure it will solve your problem, but it's worth the try...
Or just use OWA...