Shared Printers from Win2k8 not working

Posted on 2011-05-10
Last Modified: 2012-06-22

I have a Windows 2008 R2 server, fully patched.

This is a DC and File/Print server.

I installed the printers (4 of them) and shared it out.

I can print from the Server fine, and I can connect to them from the client machines.

But if you try to print anything from the client machines it just hangs whatever application they are in.

I tried disabling the AV (Mcafee Enterprise 8.8), I tried disabling Auto-Tuning,RSS, and something else.

No such problems on the old Windows 2003 server.

What else can I check?
Question by:hongedit
    LVL 9

    Expert Comment

    Have you installed one of the printers using a built in TCP port just to make sure it is nothing on the client. Also I think you need to install the printers with the "run as" selected.
    LVL 1

    Author Comment

    I dont think its the client, as it happens on both I have tried.

    Printing to the same printers using the old Win2k3 server works fine.

    LVL 9

    Expert Comment

    There are some known problems with printing from 32 bit clients to 64 bit server which r2 is. What make of printer, HP have two different universal drivers as many of the native drivers are not fully 64 bit complient.

    We have had to set up quite a few machines just to print direct to the printer rather than through the server due to compatability issues. However the freezing issue can also be resolved by disabling task off load on the server.
    LVL 1

    Author Comment


    I dont think that is the issue. From googling it seems this is a common problem with virtualised servers, but I have yet to find an answer.

    Just to clarify what has been tested:

    1. Installed a brand new image of Windows Server 2008 R2 with all updates.
    2 .Installed printer from website
    3. Printing from the server itself is instantaneous as expected.
    4. 32 bit drivers have been added
    5. Test prints from Windows 7 x64 AND x86 experience ~30s delay before printing
    6. The same printer shared from the physcial server (Windows SBS2003) are instant
    7. I have tried changing the NIC to VMXNET3 as suggested in other links
    8. There are no resource problems, plenty of CPU and RAM available, and bandwidth.
    9 I dont think its vendor specific, as it happening with Kyocera, HP and Sharp Printers.
    LVL 1

    Accepted Solution

    Well, I installed a Windows 2003 x86 VM, and shared the printers out, works like a dream.

    So the problem was due to either Windows 2008 or 64 bit.
    LVL 1

    Author Closing Comment

    Had to install 32bit OS.

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