cbd1012
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Swing Migration Help
Greetings,
I am in the middle of a swing migration and i at the point where i was ready to test connectivity from a outlook client to the temp dc. The client is not connecting. Here is the error i am getting
"Cannot start microsoft outlook. Cannot open the outlook window. The set of folders cannot be opened. Microsoft exchange is not available. Either there are network problems or the exchange computer is down for maintenance.
few things i have tried.
Pinged the server it is reachable.
Logged into the domain with the user account
created a new account - For some reason it did not give me the option to create an exchange mail box , but i could log into the domain with that new account from a client workstation.
I am stumped and running out of time.
Thanks in Advance
I am in the middle of a swing migration and i at the point where i was ready to test connectivity from a outlook client to the temp dc. The client is not connecting. Here is the error i am getting
"Cannot start microsoft outlook. Cannot open the outlook window. The set of folders cannot be opened. Microsoft exchange is not available. Either there are network problems or the exchange computer is down for maintenance.
few things i have tried.
Pinged the server it is reachable.
Logged into the domain with the user account
created a new account - For some reason it did not give me the option to create an exchange mail box , but i could log into the domain with that new account from a client workstation.
I am stumped and running out of time.
Thanks in Advance
ASKER
Hi Phillip ,
After a removal of the profile and rpc diag i still get the same error
After a removal of the profile and rpc diag i still get the same error
ASKER
after doing that i get a new message . Cannot open your default email folders. You must connect to Microsoft exchange with the current profile before you can synchronize your folders with your offline folder file
ASKER
correction on my posting testing connectivity to the final dc
Does OWA work on TempDC?
Jeff does provide support as part of the kit BTW.
Philip
Jeff does provide support as part of the kit BTW.
Philip
ASKER
sorry this step is occurring in the final dc , no owa has not been configured as i do not know how to configure it . I am unfortunately working around the clock so i am posting where i ever i can to get answers quick.. thanks
ASKER
I am also thinking it may be a DNS issue going on. As also my public folders would not replicate, i recently changed the ips of the servers to match the existing domain subnet. I noticed when i try to ping or remote desktop to the TempDc it fails .. but if i use the actual IP address it goes through. Could this be the reason why i cannot connect ?
Have you setup outlook to encrypt the connection between itself and the exchange server
Owa is installed by default so you should be able to go to https://sbs2011ServerIPorName/owa and view your mails
In order to create mailboxes on Exchange 2010 you must use EMC or EMS, you can no longer use ADUC to do this.
Owa is installed by default so you should be able to go to https://sbs2011ServerIPorName/owa and view your mails
In order to create mailboxes on Exchange 2010 you must use EMC or EMS, you can no longer use ADUC to do this.
ASKER
Hi meganuk
I am nit shure about encryption. Is that a requirement ? Also when I try and access owa it brings me to an error page .
I am nit shure about encryption. Is that a requirement ? Also when I try and access owa it brings me to an error page .
ASKER
My server says iis is not configured could this be why I cannot reach OWA?
Our SBS 2011 setup guide:
http://blog.mpecsinc.ca/2010/12/sbs-2011-setup-guide-v100.html
Have a look there. If this is SBS 2008 then there is a guide for that on the blog too.
Philip
http://blog.mpecsinc.ca/2010/12/sbs-2011-setup-guide-v100.html
Have a look there. If this is SBS 2008 then there is a guide for that on the blog too.
Philip
ASKER
I can reach OWA and i can log into mail boxes.. could this be a client connection issue, are there settings that need to be altered on outlook for it to connect to the new server ?
During the migration process any clients that are connected to the source server should automatically connect to the destination server (when moving directly from one to the other).
Is there a note in the Swing docs that indicate the proper behaviour for Outlook clients? I don't have ours handy at the moment.
Philip
Is there a note in the Swing docs that indicate the proper behaviour for Outlook clients? I don't have ours handy at the moment.
Philip
ASKER
Hi Phillip,
Yes that is the expected behavior. Clients are supposed to automatically begin updating once they are connected to the new server. The guide recommends spot testing one or two workstations before totally switching over. This is where i am stumped, its good to know i can access the mail via owa which means that everything was copied over and the exchange server is functioning as it should.
Yes that is the expected behavior. Clients are supposed to automatically begin updating once they are connected to the new server. The guide recommends spot testing one or two workstations before totally switching over. This is where i am stumped, its good to know i can access the mail via owa which means that everything was copied over and the exchange server is functioning as it should.
When you run Outlook /RPCDiag which server does the client try to connect to?
What server is shown in the Exchange Account properties for the user? Try changing the server name there then clicking the Check Name button to see if it underlines.
Philip
What server is shown in the Exchange Account properties for the user? Try changing the server name there then clicking the Check Name button to see if it underlines.
Philip
On Exchange 2007, outlook 2003 clients need to be set to encrypt themselves and the exchange server
Turn on encryption on one of your outlook clients and see if your problem goes away.
Turn on encryption on one of your outlook clients and see if your problem goes away.
ASKER
@MegaNuk,
Encryption was already enabled for all of the clients
Encryption was already enabled for all of the clients
ASKER
HI Guys,
I found the solution on this site
http://forums.msexchange.org/m_1800531479/mpage_1/key_/tm.htm#1800531513
Turns out the RPC client service was set to automatic but not started. After enabling it i was able to connect to outlook.
Thanks
I found the solution on this site
http://forums.msexchange.org/m_1800531479/mpage_1/key_/tm.htm#1800531513
Turns out the RPC client service was set to automatic but not started. After enabling it i was able to connect to outlook.
Thanks
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ASKER
Haha Phillip .. thanks for all your help that link has some other useful information not in my documentation i will make use of it
Delete the profile under MAIL in Control Panel.
Start Outlook and create a new profile to the new server.
Philip