Dynamics Role Center doesn't display web parts from Citrix client

Posted on 2011-05-10
Medium Priority
Last Modified: 2012-06-27
When opening the AX client from within a Citrix session the web parts on the role center page do not display. If I login from a local client the role center page works great. What in Citrix would be blocking these web parts from displaying/updating?

Citrix Farm: Windows Server 2003 x64 (8 servers)
Citrix Version: XenApp 5
Dynamics: AX 2009

Role Center data should be pulling from the AXWeb server (Win 2008)
Question by:NtHawk101
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LVL 11

Expert Comment

ID: 35759263
What is "AX client" and "web parts"?

Author Comment

ID: 35761602
AX client-Dynamivs AX 2009 client-software that connects to the Dynamics AX AOS. This can be installed on a local PC or in our case on a Citrix server and published as an application.

Web parts - like SharePoint web parts. They are added to appear on the Role Center page when the AX client first logs in to the AOS server. The web parts get their data from the Dynamics AX Web server.
LVL 11

Expert Comment

ID: 35767007
When you login to see the "web parts", I assume that's within the webpage?  If you RDP it works and ICA it doesn't?

Are you logging in with different permissions when you do RDP and ICA?

Accepted Solution

NtHawk101 earned 0 total points
ID: 36345698
As it turns out, there was a setting in IE to play animations in webpages that wasn't set.

Author Closing Comment

ID: 36367918
please accept this solution as no one else was able to help and so we went outside EE to get a solution.

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