Access GroupWise Mailbox while moving it to another Post Office


Can a GroupWise user access their GroupWise Mailbox while it is in the process of moving from one Post Office to another?

More details and background:

We are running GroupWise 7.0.3 on NetWare 6.5 with various Post Office on different geographical locations. A user working in Caching Mode moved from one division to another and never realised that her Mailbox is still on the other Post Office.

After trying to send large e-mails now stayed "pending" in the Sent Items because it is battling to go over the line to the Post Office where her Mailbox is located.

I now initiated a "Move" from ConsoleOne to move it to her current location, but it is a large mailbox (2.7 GB) and will take a day or 2 to move.

Once the "Move" option is chosen in ConsoleOne it immediately disappears from the old Post Office and appears on the new Post Office in Console.

My question in more detail is now: Can the user now open her GroupWise client on her PC (in Caching Mode) and let it try and send the pending items (while the actual content is still moving from the other Post Office) and can she access the Mailbox via WebAccess so long to send new items? (Or would any of the above mess around with the move?)

Reinhard RensburgInfrastructure ManagerAsked:
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deroodeConnect With a Mentor Systems AdministratorCommented:
From  the Novell Cool Solutions AppNote "Moving GroupWise Systems"

"In addition (this would seem to be obvious), the individual user who is being moved should close the GroupWise client, and even GroupWise Notify, during the move operation. While technically the live move can happen while the user is sending and receiving emails (that's why they call it "live"), in many cases the open client can hold certain operations open, and the move will never complete until the user closes the GroupWise client. I would just prefer to have the user out of the account until it is successfully moved - then I can know for sure which post office is holding the user's email."

So yes, in theory the user should be able to connect to his mailbox, chances are that by doing that the move will fail.
Reinhard RensburgInfrastructure ManagerAuthor Commented:
Hi deroode,

Thank you, exactly the info. I required, it's possible but not advisable to access the Mailbox, so we will stay out of it while it moves :)

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