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Backup Exec 12.5 - Restore From Disk Issues

I have a backup server which has backup exec 12.5 running on it.
This takes an incremental backup monday to friday after a full backup to tape on the saturday.
The backup disk is on another of my backup servers.

I am trying to restore a file that is included in Tuesdays backup.

I run the restore and this then goes from Loading Media to Queued every 5 seconds or so.

I can see the file in the restore and the nedia set is there with the correct dates ect.

I am stumped.
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2 Solutions
did you verify the logs to understand why the restore is queued. Did you enable debug on the media server to verify if its unable to read the backup disk set or if its not able to find the correct location within the backup set.

are there any logs for review
Bransby-ITAuthor Commented:
I have done none of the above sorry.
Great if you could elaberate more on how I should be setting this up.

I cant see any logs, until I cancle the job.

Thanks in advance
Bransby-ITAuthor Commented:

BEutility.exe can help you enable debugging on backupexec.

the issue seems to be caused because the B2D folder is not invetoried or accessible.

Can you follow this symantect article and update me the status.



Queued mean it isnot loading or recognizing the B2D files (Tuesday).
Check below point:
1. Backups are happening in one file or multiple for Daily increamental. If single then what is the size.
(If it will create multiple then one of the file is not avaliable might be deleted/overwrite/corupted/, thats why backup exec was unable to identify. Please check properly.)
2. Time stamp of B2D files (Tuesday) - Means overwrite option.
3. Check Disk corruption (By chkdsk command of drive where .bkf files is present)
4. Take Inventory of same B2D files if above are satisfy.
5. Then try to restore.

Also fallow article:

Then let me know the problem.

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