How can I access my exchange mail account via gmail

Posted on 2011-05-11
Medium Priority
Last Modified: 2013-12-02
Hielo All,

We currently have an exchnage 2010 setup with users using office and the owa for email access.

i received a request by a user to be able to access his email via the gmail interface.

When I go to the gmail options it actuially gives tyou the possibility to be able to access other mail servers and add the relevent username and password.

None the less it keeps on giving me the following error:

Authentication failed. Please check your username/password.
[Server response: 535 5.7.3 Authentication unsuccessful code(535) ]

If it is helpfull,  our firewall system is a Cisco ASA 5510

Any help. Please ask if you need more info.
Question by:ZeppiP
  • 2

Accepted Solution

ZeppiP earned 0 total points
ID: 35738182
Actually I found out what the problem was. I was using the incorrect security settings on the gmail connection.

It is now working.
LVL 21

Expert Comment

by:Daniel McAllister
ID: 35817423
Just so you know in the future:

- QMail is a MTA (like Exchange, SendMail, or PostFix)
  - MTA's send messages to/from other MTAs via the SMTP protocol, usually without any kind of security or authentication (a major reason for so much SPAM in the world!)

- GMail is an application provided by Google that is primarily an MUA (vs. an MTA)
  - MUA's interact with users to send/receive data from their own MTA (usually provided by a hosting company)
  - Smart users (and smart providers) insist that MUA transactions be encrypted (unlike MTA/MTA transactions)

The point being that your question is clearly about your G-Mail client (MUA), whereas this zone is about Q-Mail servers (MTAs).

I'm glad you figured out your problem, but this was the wrong place to ask for help.

Best Regards,


Author Closing Comment

ID: 36095847
It was a security option I was missing out and therefore closing the question.

Featured Post

NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
In this post, I will showcase the steps for how to create groups in Office 365. Office 365 groups allow for ease of flexibility and collaboration between staff members.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
Suggested Courses

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question