blknyella
asked on
Crystal Reports Installation
I'm attempting to create a RemoteApp for Crystal Reports and am having problems installing the software. When I try to connect Crystal Reports to an existing MySQL database that is located on a remote server, I get the error:
"BusinessObjects Enterprise CMS: Unable to connect to the CMS system database "database:208.xx.xx.xx:330
What does this mean? Is the software connecting to the database at all? I can ping the IP address of the database, but anything further than that is a bust. Please advise.
TIA
"BusinessObjects Enterprise CMS: Unable to connect to the CMS system database "database:208.xx.xx.xx:330
What does this mean? Is the software connecting to the database at all? I can ping the IP address of the database, but anything further than that is a bust. Please advise.
TIA
ASKER
What do you mean by tool?
CMS is a component of Crystal Reports. Its included in the installation of the software.
I get the error during the setup of the software, when I'm attempting to create a connection to the database.
CMS is a component of Crystal Reports. Its included in the installation of the software.
I get the error during the setup of the software, when I'm attempting to create a connection to the database.
CMS is not a component of Crystal Reports. It's a component of the BI platform, which includes Crystal Reports Server, BusinessObjects Edge Series and BusinessObjects Enterprise. Not only is it a component, but the CMS (Central Management Server) is the "brains" of your enterprise installation.
What is it you're really trying to do?
~Kurt
What is it you're really trying to do?
~Kurt
ASKER
We currently have a billing system that utilizes a MySQL database. Our goal is to use Crystal Reports 2010 to access this database and create custom reports. The crystal reports software will be located on one server, and the database on another. Then, the crystal reports client will be accessed through Windows Server 2008 RemoteApp Web Access at our HQ's, which is located across town. I hope this paints a clear picture.
The only version of Crystal that is called CR2010 is for use within Visual Studio 2010 only. It is not a stand-alone product.
Where does CMS come into it?
I ask because you are getting an error that refers to CMS and Business Objects.
mlmcc
Where does CMS come into it?
I ask because you are getting an error that refers to CMS and Business Objects.
mlmcc
Agree. If you're getting a CMS error, it's because you're trying to use or install Crystal Reports Server or one of the other BI applicaitons, not simply Crystal Reports.
~Kurt
~Kurt
ASKER
Sorry, that was Crystal Reports Server 2008.
I'm not positive where the CMS comes into play. During setup Crystal Reports asks to specify the prots numbers for the Crystal Reports 2008 V1 Administrator. That is the only instance where CMS is referred to before attempting to create a connection to the MySQL database.
I'm not positive where the CMS comes into play. During setup Crystal Reports asks to specify the prots numbers for the Crystal Reports 2008 V1 Administrator. That is the only instance where CMS is referred to before attempting to create a connection to the MySQL database.
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CMS is not part of Crystal Reports?
When do you get the error?
When you create the connection?
mlmcc