I'm attempting to create a RemoteApp for Crystal Reports and am having problems installing the software. When I try to connect Crystal Reports to an existing MySQL database that is located on a remote server, I get the error:
"BusinessObjects Enterprise CMS: Unable to connect to the CMS system database "database:208.xx.xx.xx:3307". Reason: Lost connection to MySQL server at 'reading initial communication packet', system error: 0"
What does this mean? Is the software connecting to the database at all? I can ping the IP address of the database, but anything further than that is a bust. Please advise.