purchasing Q

Posted on 2011-05-11
Last Modified: 2013-12-09
we have purchased Symantec endpoint protection with part number 12706457  but when it come to configuration point i surprised when i found that it is with out host integrity can any one tell me if that part number contain host integrity and basic  NAC
Question by:Y-IT
    LVL 12

    Accepted Solution

    I don't know what that part number is, but SNAC is usually a separate add-on for SEP. If what you ordered specifically comes with SNAC, then you should have a license file to add to the license folder under \Symantec Endpoint Protection Manager\tomcat\etc.

    Here is a link providing more detail on installing the license file:

    Author Comment

    i will tell the story i have tried the end point protection SEP i download thier trail ware and it was including the host integrity (Symantec NAC) based on that i ordered the my SEP product but when it come to installation i didn't found that features.

    so should i contact the reseller or should i contact symantec directly asking about my license and product
    LVL 12

    Assisted Solution

    I would contact your reseller and confirm what you ordered. The SEP and SEP+SNAC are separate SKU's. So if you didn't specifically ask for the SNAC add-on, then it's possible the reseller just sold you SEP by itself.

    Author Closing Comment

    no particular answer but it can lead to a solution.

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