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purchasing Q

we have purchased Symantec endpoint protection with part number 12706457  but when it come to configuration point i surprised when i found that it is with out host integrity can any one tell me if that part number contain host integrity and basic  NAC
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Y-IT
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Y-IT
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2 Solutions
 
jmlambTechnical Account ManagerCommented:
I don't know what that part number is, but SNAC is usually a separate add-on for SEP. If what you ordered specifically comes with SNAC, then you should have a license file to add to the license folder under \Symantec Endpoint Protection Manager\tomcat\etc.

Here is a link providing more detail on installing the license file: http://www.symantec.com/connect/articles/how-install-symantec-network-access-control-when-sepm-already-installed-and-running
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Y-ITAuthor Commented:
i will tell the story i have tried the end point protection SEP i download thier trail ware and it was including the host integrity (Symantec NAC) based on that i ordered the my SEP product but when it come to installation i didn't found that features.

so should i contact the reseller or should i contact symantec directly asking about my license and product
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jmlambTechnical Account ManagerCommented:
I would contact your reseller and confirm what you ordered. The SEP and SEP+SNAC are separate SKU's. So if you didn't specifically ask for the SNAC add-on, then it's possible the reseller just sold you SEP by itself.
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Y-ITAuthor Commented:
no particular answer but it can lead to a solution.
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