cllocc
asked on
553 553 mailbox is restricted
When trying to email user@mycompany.com from an external email address, the message gets bounced back and i get the following message in the external email: 553 553 mailbox is restricted
I checked user properties and made sure there were no delivery restrictions. I also checked the SMTP connector and saw no restrictions there either.
We are using Mcafee spam quarantine as 3rd party spam filter however im unsure of how to add the user to the 3rd party spam filter list.
I checked user properties and made sure there were no delivery restrictions. I also checked the SMTP connector and saw no restrictions there either.
We are using Mcafee spam quarantine as 3rd party spam filter however im unsure of how to add the user to the 3rd party spam filter list.
ASKER
This problem is only occuring for a new user just added. I have not yet contacted McAfee support.
ASKER CERTIFIED SOLUTION
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Have you considered contacting McAfee support on how to configure the spam quarantine manager?